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FAQ (Frequently Asked Questions)
If you cannot find your question within this FAQ page, then please feel free to contact us with your questions, and we will gladly assist you.
Why should I shop at GoOfficeSolutions.com?
We offer the best customer service and very competitive pricing for the current and future products that we offer on our website, as well as several years of experience. We offer a trusted brands and the most comprehensive source for all of your mobile office needs. We provide accurate pictures, descriptions, as well as technical advice and assistance.
We are 100% committed to your complete satisfaction. We stand behind each and every product we sell and will never sell you anything but the best quality products. That is why professionals, businesses, and government agencies keep coming back to us for all of their mobile office needs.
Do you have a phone number I can call for help?
Absolutely, we have a toll-free number. 1-866-920-9891. (Mon-Fri 10am-7pm, EST)
Do you have a printed catalog?
In a continuous effort to keep costs down, and pass the saving onto our customers, we do not print or distribute printed catalogs. Our website is constantly updated with new products, services and information, making any printed catalog quickly out of date. By focusing all of our efforts and resources on the website, we can guarantee the best possible customer experience.
How do I place an order?
We try to make browsing for products and ordering as easy and hassle-free as possible. You may order any item online, by telephone.
When will my order arrive?
It typically takes one to two business days to process orders and four to seven business days to receive your item within the continental United States.
How much does shipping cost?
You can view the shipping and handling charges prior to completing your order. Just begin the checkout process and the shipping charge is displayed which will tell you exactly how much your shipping costs will be. Remember, we always offer free standard ground shipping for any order of $99.00 or more.
How will you bill me?
If you are paying by credit card, all transactions are verified at the time of purchase. Your credit card bill will read "Go Office Solutions" as the billing merchant. If you choose to pay by check, you must mail the check to address provided during checkout thru our website. Please note that due higher risk of check fraud we hold all checks for up to fifteen (15) business days until we receive clearance from our financial institution.
What is your pricing policy?
We do our best to offer the lowest prices we can by keeping our overhead low and working closely with our vendors and manufacturers. Usually, when we have a special price or sale on a certain product, it is because we have negotiated special, limited time pricing with our vendors and manufacturers. We do offer quantity discounts, simply go to our pricing quote page and complete the web-form and we will contact you back with details.
What forms of payment do you accept?
You may pay with Visa, MasterCard, Discover, American Express, or PayPal. All prices shown on GoOfficeSolutions.com are quoted in U.S. dollars. If ordering via check or money order, please make sure that the funds are drawn in U.S. dollars. We cannot accept any checks or money orders in foreign currency, no exceptions.
How can I pay for my order?
We have three ways that you can pay for your products purchased on GoOfficeSolutions.com
- Using a credit card online via our secure socket layer (SSL) secure one-page-checkout
- Fax in your order with credit card data using our secure faxing systemYou will be contacted to verify all information to avoid any fraudulent activity
- Via U.S. mail with a check or money order in U.S. dollars.
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